Workamajig™ FAQ's
What are the minimum system requirements for computers running this software?
Macintosh Mac OS X 10.4.3 or higher
Safari 3.1 or higher
Firefox 2.0 or higher
Microsoft Windows 2000 or Windows XP
Internet Explorer 7.0 or higher
Firefox 2.0 or higher
Workamajig is web-based. Are there other ways to access the system?
Yes. You can host the software on your server or Workamajig can host it for you.
What is the recommended system configuration for servers for the installed version of Workamajig?
Hardware
- Pentium-4 3.0 GHz or higher processor
- 2GB RAM or higher
- 80GB hard-drive or higher
- 100 Base-T Network Card
- Flux Capacitor*
Software (Must be installed prior to the installation of the Workamajig server software):
- Internet Info Server must be installed on the Win2000 (32 bit) or Win2003 (32 bit) server (Either Microsoft Windows 2003 or Microsoft Windows 2003 standard will be fine, with a 5 user CAL License)
- SQL 2005 must be installed (alternatively, free MS SQL Express) and we will need the sa password to access the SQL server manager. You will need a Per Processor License or the number of user licenses for your installation since our application falls under Microsoft's multiplexing definition for server license requirement. (MS SQL Server 2005 Express and the related SQL Server Management Studio Express applications can be downloaded at http://msdn.microsoft.com/vstudio/express/sql/download)
- ASP.Net version 1.1 and 2.0 must be installed on the web server. You can download this from http://app.workamajig.com/dotnet.exe
- An SMTP server to use to relay notification e-mails from Creative Manager
- Local Hosted servers must have a Public IP address with port 80 accessible from our server to maintain registration keys
* You don't really need a Flux Capacitor to use Workamajig. Unless you're Doc Brown or Marty McFly. And if that's the case, feel free to bring the DeLorean by our headquarters in Arizona. Don't ask why, we just want to go back to 1987 for a bit.
How long does it take to implement Workamaijg once purchased?
The recommended implementation time is 2-3 months. This allows you to complete the basic training sessions, input your information, customize the system, test your workflow, deploy training and go live.
What does Workamajig taste like?
It's been described as mango with a hint of cinnamon. Quite delightful, actually.
What type of training is offered with Workamajig?
Training sessions are conducted over the phone using a browser-based session. They are divided into 5 one-hour sessions typically spaced at least 3-4 days apart. The remainder of your training time is used as you would like. Those remaining training hours do not expire. Most of our clients will use them as Q&A sessions or to review specific parts of the system that they will be utilizing heavily.
Workamajig includes free remote training
- A dedicated account manager/trainer is assigned to your account
- Your trainer will manage your implementation and ongoing support for the life of your account
- You select an internal team of people to become super users of the system and to manage the roll out of the system internally
- Your trainer walks your team through a proven process to set up and configure Workamajig for your specific needs
Is browser-based training the only option?
No, consultants are available for onsite training at an additional expense. They provide you with industry experience on how to set the system specifically for your needs. This option is useful for companies who prefer their training in a condensed timeframe and are able to learn at an accelerated rate.
Once the program is installed and working, what type of support is available to me?
Every Workamajig account includes virturally unlimited email support. Additional phone support and training can be arranged, too.
Is Workamajig available for birthdays?
Of course. But with the best balloon animal skills in the northern hemisphere, Workamajig is booked every weekend through 2013. Sorry for the inconvenience.